General Policies

(1) LAMBDA seeks an environment that promotes academic achievement and integrity that is protective of free inquiry, and serves our educational mission. We seek an environment that is free from violence, threats, and intimidation; respectful of the rights, opportunities, and welfare of students, faculty, staff, and guests of the school; and does not threaten the physical or mental health or safety of members of the school community.

(2) Music students are asked to remove obstructive jewellery while taking lessons in order to avoid interference.

(3) Piano students are required to maintain short fingernails to facilitate the learning process.

(4) To prevent the potential spread of contagious diseases (such as the cold or flu), students are required to wash their hands before their lessons. This is particularly applicable to piano students.

(5) For the well-being of the LAMBDA community, students and staff who are not feeling well are requested to stay home and not to take part in any lessons, courses or activities at LAMBDA.

(6) We kindly ask that students leave all valuables (such as jewellery, electronics, etc) at home as LAMBDA will not be held responsible for lost or stolen items left unattended.

(7) Please note that all required course materials can be purchased at the LAMBDA reception.

(8) During the winter months, we request students and parents to remove their boots in order to maintain clean and dry floors for everyone’s safety. We provide paper slippers or students may bring their own change of shoes.

(9) No foods or drinks are allowed in all classrooms, private instruction rooms, concert halls and recording studio.

(10) Do not place bags and personal belongings on musical instruments or equipment.

(11) Students are asked to proceed quietly through the halls to avoid disturbing classes in progress.

(12) LAMBDA is a strictly smoke-free and nut-free zone.

(13) All promotions and discounts (including free trials) offered at Lambda are applicable to Group Classes only. Discounts cannot be combined, and will be applied to the lower amount before taxes.

(14) Any student who is late for a lesson will not be able to carry over minutes as it will set the other students behind.

(15) All LAMBDA music students (group and individual instruction) are automatically enrolled for the LAMBDA Examination, unless they opt out during registration.

(16) Parents authorize LAMBDA the use of photographs and electronic recordings produced during class time for publicity purposes, such as brochures and web site. All material used will remain the property of LAMBDA School of Music and Fine Arts.

(17) For the protection and well-being of our students, LAMBDA strictly prohibits any affairs and romantic relationships between LAMBDA professors and students.

(18) LAMBDA, its directors, professors, agents, employees, and sub-contractors are released from any and all claims for damages, loss or injury/illness sustained during or from participation in any LAMBDA programs and activities. Moreover, the school shall not be held accountable for simple negligence.

 

Payment Policy

(a) Students are required to pay registration fees and and full tuition payment upon registration. Alternative mode of payment in terms of maximally two instalments by post-dated cheques or pre-authorized credit card payment will be accepted with an initial deposit of $150.

(b) Interest also will be charged on all overdue fees. If payment is not received, lessons will cease until payment is received. Any lessons which should have been given during this time will be forfeited; the teacher will not be expected to make up these lessons. 

(c) Registration fees will not be refunded. Tuition fees will not be refunded unless under special medical circumstances in which a medical certificate is issued by a registered medical doctor deeming that a student is not physically fit to participate in the course(s) registered. In this case, a 80% refund can be issued with a processing charge of $40.

(d) LAMBDA reserves the right to change or cancel a class due to scheduling conflict or inadequate enrolment. In these cases, a full refund will be granted.

 

Registration Fees

(a) Registration fees will not be refunded.

(b) A one-time registration fee will be charged when students register on a consecutive semester basis (with the exception of absence during the summer program).

(c) Students will be required to pay registration fees to revive an inactive file. An inactive file is one in which students have stopped taking classes for one or more semesters.

(d) Learning materials such as books, canvases, paints etc are not included in the registration or tuition fees.

 

Paid Trial lessons

(a) Prospective students who missed their paid trial lesson(s), shall NOT BE reimbursed.
(b) Prospective students who choose to reschedule their paid trial lesson may do so, but have to reschedule 48 hours before their scheduled class.

Missed Lessons for Group & Semi-private / Private

Group Lessons

(a) Students will not be reimbursed for missed lessons or classes. Missed group lessons / class will only be refunded if they are cancelled by the teacher.
(b) Under special circumstances with permission from the directors, missed semi-private lessons / classes (with minimal 48 hours prior notification) may be scheduled to another existing session. offered within the same semester.

 

Semi-private/Private lessons

(a) Prospective students can have a paid trial private or semi-private lesson in their respective choice of discipline.
(b) Students are required to register for an entire session (and not by individual lessons). A minimal payment of 50% of the session has to be made at the beginning of the semester.
(c) Tuition for lessons / classes are payable in maximally 2 instalments made with post-dated cheques.

Mid-Stream Entrance

(a) Upon the approval of the directors and professor for the course, student may enter a program mid-stream.
(b) Students who enter any program mid-stream will receive tuition adjustments.

Absence Policy

(a) Any student who will miss a lesson is required to notify the receptionist 48 hours in advance, unless the absence is due to illness, in which case a medical note must be provided. Chronic cancellations (less than 48 hours notice) will cause us the inability to schedule makeup lessons for the student. If a student will miss more than 2 consecutive classes, the director needs to be notified in advance.
(b) Any student who leaves town for vacations are required to submit a written notice to Lambda with minimally 3 days' notice.
(c) Any unannounced absences for lessons and classes (irrespective of any reasons) will not be reimbursed.
(d) To ensure progress and consistency of learning, students may miss up to a maximum of 2 classes per semester.
(e) Students who wish to re-schedule a private lesson need to notify our staff minimally 48 hours in advance. Arrangements for re-scheduling with teachers can be made on a mutually convenient basis.
(f) There will be no reimbursement for missed lessons / classes.

 

Cancellation Policy

(a) Registration fees will not be refunded under any circumstances.
(b) All cancellations will be subject to a $100 administration fee and must be confirmed by the first day of class.
(c) In cases of requests for lesson cancellation of paid trials (with minimal 48 hours advance notice),
(d) A $15 administration / processing fee will be charged for discipline switching after registration for a program.
(e) A $40.00 penalty fee will be charged for any NSF or bounced cheques, and a 15% charge on all late payments.
(f) LAMBDA reserves the right to cancel a class in cases of insufficient enrolment.


Policy updated on 27th May 2009.